Wednesday, February 20, 2013
National Grid reported on Tuesday that a scam is spreading across New England, in which people call customers and demand payments.
Wednesday, February 20
Editor's Note: the following press release was distributed by National Grid. National Grid is warning its customers of a new, nationwide utility bill scam. In the past several days National Grid electric customers have received telephone calls from individuals claiming to work for National Grid. These scammers demand payment on past due balances for electric accounts and threaten customers that their service will immediately be shut-off for non-payment. In some cases the caller also tells the customer that they may have a faulty meter that is dangerous and in need of replacing for a substantial fee. Callers are being directed to make an immediate, over-the-phone payment in order to keep their power on. National Grid never seeks payment of…
Tuesday, December 11, 2012
National Grid was fined nearly $19 million, the highest fine levied against utilities in Massachusetts.
The state on Tuesday ordered a total of $24.8 million in penalties to utility companies for their response to storms in 2011. Massachusetts Energy and Environmental Affairs Secretary Rick Sullivan joined Department of Public Utilities (DPU) Chairman Ann Berwick and DPU commissioners today to announce the findings of the DPU’s investigation into responses to Tropical Storm Irene and the October 2011 snowstorm. Provided the penalties hold up, customers should see a reduction in their bill, though it is unclear how much, officials said. National Grid faces the steepest penalty, at $18.725 million. NSTAR has been ordered to pay $4.075 million, while the Western Massachusetts Electric Company faces a $2 million penalty. National Grid told the …
Thursday, November 1, 2012
The two utility companies have had complaints in recent storms—Hurricane Irene and Snowtober—but say they stepped it up for Sandy.
Hurricane Sandy blew out of the region earlier this week, but not without causing massive power outages, some of which have yet to be fixed. Both National Grid and NStar say they did a better, faster job in fixing power outages than in previous storms, according to WBUR. Not everyone agrees, however. According to the story, Newton Mayor Setti Warren said NStar was faster, but there's still work to be done. Gov. Deval Patrick also told WBUR the companies worked faster, but said a "total victory" can't be declared. Do you agree? Have they improved since the last storm? Or is there still work to be done? Tell us in the comments.
Wednesday, October 31, 2012
Updated: 126 residential customers of National Grid in Milford are waiting for power restoration.
Updated, 8:25 a.m. Thursday: Only 126 homes are without power in Milford Thursday morning, according to National Grid. Earlier Posts: Updated, 2:45 p.m. Wednesday: Milford now has 840 customers of National Grid without power, with most of the power restored to the Whitewood Road area. Earlier Wednesday: Milford has 1,658 residential customers of National Grid waiting for power to be restored, two days after Hurricane Sandy. That's about 13 percent of the town. Outages are scattered, but the largest affects neighborhoods off Whitewood Road, with 1,162 customers affected, according to the National Grid outage map. The number of customers without power in Milford is second only to the city of Worcester, according to the Worcester County …
Thursday, October 18, 2012
National Grid is warning customers that a scam is selling pre-paid cards in its name.
- POLICE & FIRE
Thursday, October 18, 2012
Editor's Note: National Grid has released the following information about a scam. If you have been a victim of this, contact Milford Police and National Grid. National Grid is warning customers about a utility bill payment scam affecting unsuspecting customers in its New England service area. Scammers claiming to be National Grid representatives are calling customers and asking that they purchase Green Dot MoneyPak card to pay outstanding balances or to pay for the replacement of faulty meters. Customers are then asked to reveal a 14-digit security serial number located on the card. Providing this number allows access to funds on the pre-paid credit card. National Grid does not ask customers to directly pay for faulty equipment and is …
Friday, July 13, 2012
A woman driving a Mazda Protege struck a utility pole on East Main Street before dawn Friday morning, snapping it off. The road was temporarily shut down by Holliston Police.
A woman driving a sedan west on Route 16 in Milford Friday struck a utility pole, snapping it at the base, but was not injured. The crash at 4:30 a.m. temporarily shut down the road in both directions, near the Holliston line, until police and utility crews could clear the street of power lines. Holliston Police redirected traffic to Route 109. Before the shut-down, a box truck became entangled in the wires, according to a Milford Police log narrative. A police detail remained on the scene at 8 a.m. Friday, waiting for a National Grid crew to replace the pole, which is leaning over the westbound lane. The Milford woman driving the Mazda Protege told responding officers she was not injured. She was taken home by an officer. The car was …
Tuesday, July 3, 2012
National Grid wants its customers to be aware of a new scam.
If it sounds too good to be true, it usually is. National Grid is warning customers about a scam that claims the federal government will pay customers’ utility bills through a new program. No such program exists; if you feel you have been targeted, contact the Milford police. Customers have received solicitation through phone calls, door-to-door and online asking them for their social security number and bank routing numbers. Then customers are given fake account numbers to pay their bills. These are fraudulent account numbers and are not accepted by National Grid to pay customer bills. All National Grid employees are required to carry company photo identification. Most, but not all, National Grid employees also travel in clearly marked…
Tuesday, August 30, 2011
Five days after Irene came and went, all but 107 homes and businesses in Milford have had their power restored, according to a Friday morning update from National Grid.
UPDATED: The wait is nearly over for Milford residents and businesses waiting for electricity. National Grid reported Friday morning that all but 107 customers in town have had their power restored. The outage update was posted at 10 a.m. on the National Grid website. Most homes and businesses that lost power did so on Sunday. Outages peaked at about 5,000 on Sunday, nearly half of the utility company's customers. Due to the extent of damage from Tropical Storm Irene, National Grid this week has advised its New England customers that full power may not be restored until Sunday. The extended power loss for some customers — whose livelihoods or health depends on electric — has been described as unacceptable by state Sen. Richard T. Moore, …