United Way of Tri-County, which serves Milford and surrounding towns, said of the service: "Call2Talk, a mental health helpline provides free, non-judgmental empathetic support to people in emotional distress or crisis, through peer-supported talk therapy."
In a press release, Eileen Davis, a Framingham resident and Director of Call2Talk said: “The outpouring of support from our community has been overwhelming. Our volunteer call-takers, community partners and funders have been amazing, all partnering to get this initiative up and running.” The United Way continues to raise funds for the service and hopes to expand the call center eventually to take calls 24-7.
Under the service, according to the United Way, "well-trained volunteer call-takers and staff help callers work towards a safe place, moving them from crisis to self-sufficiency. When phoning Call2Talk, those who are struggling with mental health concerns have a safe place to call and will be encouraged to talk about their feelings and experiences. By sharing their personal stories of tragedy, recovery, despair, and grief, callers will feel relief, comfort, and hope. Call2Talk is the first step toward getting the help a caller needs."
For those interested in learning more about the Call2Talk program, volunteering at Call2Talk or making a donation, please contact Eileen Davis at 508-370-4857/ Eileen.Davis@uwotc.org